Visitor Information – Melbourne
Plan your visit
Please note that we are currently undertaking path works at D Gate and access may be restricted.
Birdwood Avenue, Melbourne 3004
Open 7.30am to sunset every day of the year (office hours 9.00am – 5.00pm)
Entry to Melbourne Gardens is free.
Located at the Observatory Precinct on Birdwood Avenue, our Visitor Centre provides information on the gardens, tour bookings, wheelchair hire, toilets, Jardin Tan and the gift shop.
Open: 9am – 5pm weekdays, 9.30am – 5pm weekends and public holidays (closed Christmas Day and New Years Day).
Services available in the Visitor Centre include:
- personal assistance to enrich your visit
- maps & brochures
- lost and found
Wheelchairs are available from the Visitor Centre, with a $50 refundable deposit.
Contact the Visitor Centre:
T: +61 3 9252 2429
The Garden Explorer is a relaxing way to discover this 38-hectare garden. Hop on and off as you enjoy the live commentary, absorb the stunning views, and wind your way around the Gardens. This tour is subject to last minute changes, please call the Visitor Centre to confirm days and times 03 9252 2429.
For more information, click here.
The gift shop
Visit one of our gift shops and view the beautiful range of botanic-inspired gifts and treasures to help you remember your visit. Proceeds from every purchase go directly towards supporting the work of Royal Botanic Gardens Victoria.
T: +61 3 9252 2341
There are two shops in Melbourne Gardens:
- Open daily:
10am-4pm (Oct - Mar)
11am-3pm (Apr - Sept)
- Open daily:
10am - 4pm
Companion Card Holders
Royal Botanic Gardens Victoria acknowledges companion cards and card holders are entitled to participate in any walks free of charge when they are accompanying a client.
Explore the vibrant, dynamic flavours of French-Indochina in a warm, welcoming space perfect for a bite with friends, a formal event or a lingering lunch. Jardin Tan represents the truest expression of the farm-to-table philisophy, celebrating the organic, bio-dynamic produce grown on-site within the Gardens.
Enjoy a delicious Tiffin in the Gardens! For $20 a person you can take your lunch to a nice sunny spot. Or if you would rather be indoors, you can order the Com Phan - a delicious family style tasting plate of foods.
9am to 3.30pm (Coffee available from 8.30am)
For all enquiries:
T 03 9691 3878
Fine food, wine and Melbourne's most spectacular views come together at The Terrace. With a sweeping outlook over the Ornamental Lake to Government House, indoor and outdoor dining is delightful. Open for lunch, Devonshire tea, high tea, coffee and cake.
Open: October to April, Daily, 9am to 5pm
May to September, Daily, 9.45am to 4pm
T 03 9820 9590
The Terrace has seating with backrests and a designated unisex all-abilities toilet.
Wheelchairs are available from The Terrace, with a $50 refundable deposit.
The Ian Potter Foundation Children's Garden
Each year the Children’s Garden takes a break in winter for regular maintenance and restoration for eight weeks following the end of July school holidays.
The Ian Potter Foundation Children's Garden is a magical place to discover the world of plants, perfect for kids who love getting their hands dirty in the garden. It’s a place where children can dig, build, imagine, create, hide... come and explore!
- Open 10am–sunset Wednesday–Sunday and public holidays; 10am–sunset seven days a week during Victorian State School holidays.
- Closed to the public Monday–Tuesday during Victorian State School terms for booked school groups only
Help us protect Melbourne Gardens
The gardens are for everyone to enjoy. All visitors and activities within the gardens are subject to and must comply with the Royal Botanic Gardens Regulations 2004. Breaches of the regulations may incur a fine. The following activities are not permitted in the gardens:
- Bicycle or scooter riding
- Damaging or removing plants
- Ball games
- Roller blading or skate boarding
- Climbing trees or plants
- Commercial activities or functions unless a permit is granted
Under the Regulations, the scattering of ashes within Melbourne Gardens is strictly prohibited. Families may wish to remember their loved one with a plaque as part of the Seat Sponsorship Program. Please contact the Foundation team on (03) 9252 2303 for more details.
Please don’t feed the birds. Along with nearby parklands, Melbourne Gardens provides plenty of natural foods and habitat for these ‘wild’ animals. We ask visitors to respect their wild nature and help us to keep them healthy by not feeding or handling them. It is also an offence under the Royal Botanic Gardens Regulations 2004 to feed any animals in the Gardens including birds, reptiles, amphibians or fish.
Dogs are welcome at Melbourne Gardens but must be kept on a lead and supervised at all times. Dogs are not permitted in the following areas:
- The Ian Potter Foundation Children’s Garden
- Licensed cafes
- Visitor Centre
- Gift shop
Assistance animals are permitted throughout the Gardens.
Take care of yourself
Falling tree limbs
Royal Botanic Gardens Victoria regularly inspects and manages our trees to protect your health and safety. Despite these steps, trees may still unpredictably shed branches which may land well beyond the tree canopy spread.
When standing or sitting near trees, we ask that all visitors be aware of the unpredictable way in which branches may fall and land.
Swimming in or drinking from water features in the gardens is prohibited. Children must be supervised at all times.
Some fungi can be extremely poisonous and can be fatal to people and animals if ingested. Please do not gather or consume any mushrooms found in the gardens.
Melbourne Gardens provides wheelchair hire at the Visitor Centre and from the The Terrace cafe.
Wheelchairs are available 9am – 5pm daily.
T: +6 1 3 9252 2429
A $50 refundable cash deposit is required upon pick-up.
Walkers, motorised and manual wheelchairs are welcome on all guided tours. All areas of Melbourne Gardens are accessible by walker and wheelchair excluding the Melbourne Observatory buildings, which are historic buildings with narrow entrances.
Motorised wheelchairs can access lawn areas but please take care after wet weather or watering.
Accessible car parking is available at several points around the Garden. Please view the Melbourne Map for exact locations.
The locations of accessible toilets are marked on the Melbourne Map.
If you are planning to bring in a group that has particular access requirements, or if you would like further information about accessibility at Melbourne Gardens, please contact our Visitor Centre: T: (03) 9252 2429.
Melbourne Gardens is a great place for picnics with the exception of areas marked private, garden beds, The Ian Potter Foundation Children's Garden, and areas that have been reserved for private functions. Barbecues are not permitted within the gardens. Free public barbeque facilities line the Yarra River along Alexandra Avenue.
In compliance with the Royal Botanic Gardens Act 1991 there are Regulations on-site. A copy of the on-site document can be viewed here.
More details are available on the Act and Regulations page.